Web Site Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, applicable laws and regulations and their compliance. If you disagree with any of the stated terms and conditions, you are prohibited from using or accessing this site. The materials contained in this site are secured by relevant copyright and trade mark law.

2. Use License

Permission is allowed to temporarily download one duplicate of the materials (data or programming) on Truenorthmeta.ca for individual and non-business use only. This is the just a permit of license and not an exchange of title, and under this permit you may not:

  • modify or copy the materials;
  • use the materials for any commercial use , or for any public presentation (business or non-business);
  • attempt to decompile or rebuild any product or material contained on Truenorthmeta.ca;
  • remove any copyright or other restrictive documentations from the materials; or
  • transfer the materials to someone else or even “mirror” the materials on other server.

3. Disclaimer

The materials on Truenorthmeta.ca are given “as is”. Truenorthmeta.ca makes no guarantees, communicated or suggested, and thus renounces and nullifies every single other warranties, including without impediment, inferred guarantees or states of merchantability, fitness for a specific reason, or non-encroachment of licensed property or other infringement of rights. Further, Truenorthmeta.ca does not warrant or make any representations concerning the precision, likely results, or unwavering quality of the utilization of the materials on its Internet site or generally identifying with such materials or on any destinations connected to this website.

4. Constraints

In no occasion should Truenorthmeta.ca or its suppliers subject for any harms (counting, without constraint, harms for loss of information or benefit, or because of business interference,) emerging out of the utilization or powerlessness to utilize the materials on Truenorthmeta.ca, regardless of the possibility that Truenorthmeta.ca or a Truenorthmeta.ca approved agent has been told orally or in written of the likelihood of such harm. Since a few purviews don’t permit constraints on inferred guarantees, or impediments of obligation for weighty or coincidental harms, these confinements may not make a difference to you.

5. Amendments and Errata

The materials showing up on Truenorthmeta.ca could incorporate typographical, or photographic mistakes. Truenorthmeta.ca does not warrant that any of the materials on its site are exact, finished, or current. Truenorthmeta.ca may roll out improvements to the materials contained on its site whenever without notification. Truenorthmeta.ca does not, then again, make any dedication to update the materials.

6. Links

Truenorthmeta.ca has not checked on the majority of the websites or links connected to its website and is not in charge of the substance of any such connected webpage. The incorporation of any connection does not infer support by Truenorthmeta.ca of the site. Utilization of any such connected site is at the user’s own risk.

7. Refunds

General Policy

Due to the nature of digital services (including, but not limited to, digital downloads, consultations, custom development work, and subscription access to proprietary content), our ability to offer refunds is limited once the service has been delivered, accessed, or commenced.

Services Eligible for Refund

We may offer a full or partial refund under the following specific circumstances:

  • Service Failure: If the digital service you purchased is proven to be fundamentally non-functional and we are unable to resolve the technical issue within a reasonable timeframe (e.g., 5 business days) after being notified.
  • Non-Delivery of Service: If you purchase a service (e.g., a consultation or custom content) and, through no fault of your own, we fail to deliver it within the stated delivery time or a mutually agreed-upon alternative time.
  • Cancellation of Undelivered Services: If you request a cancellation before we have started work on a project or before a scheduled consultation, a full refund may be issued.

Services Not Eligible for Refund

The following scenarios typically do not qualify for a refund:

  • Change of Mind: We do not offer refunds if you simply change your mind after accessing, downloading, or receiving the service.
  • Ad Spend: We cannot refund amounts that have already contributed to Meta Ad spend or related services.
  • Lack of Results: We cannot guarantee specific results, outcomes, or success from using our services. Refunds are not issued based on perceived or actual lack of desired results that are within the project scope.
  • Subscription Services: For monthly or recurring subscriptions, we do not offer refunds for partial months of service. Your subscription will remain active until the end of the current billing period. You must cancel before the next billing date to avoid being charged for the next period.
  • Completion of Service: Once a service, such as a consultation, custom design work, or code development, has been delivered or substantially completed according to the project scope, the payment is non-refundable.

How to Request a Refund

To request a refund, you must contact your project manager within 30 days of the original purchase date by chat or email.

Your refund request must include:

  • Your full name and the email address used for the purchase.
  • The Order Number or Transaction ID.
  • A detailed explanation of why you are requesting a refund, including any evidence (e.g., screenshots, error messages) showing the service is non-functional or undelivered.

Refund Processing

We will notify you via email once we have received and reviewed your request. We aim to process all requests within 3 business days.

If your refund is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain number of days (usually 1-10 business days, depending on your bank or payment method).

Contact Us

If you have any questions about our Refund Policy, please contact your project manager directly through chat or email.

8. Site Terms of Use Modifications

Truenorthmeta.ca may update these terms of utilization for its website whenever without notification. By utilizing this site you are consenting to be bound by the then current form of these Terms and Conditions of Use.

9. Governing Law

The website is operated by 1420774 BC LTD, a company registered in British Columbia, Canada. All legal matters pertaining to 1420774 BC LTD shall be governed by the laws of Canada.